At 9Wickets, we understand the importance of maintaining the privacy and security of our users’ personal information. Our Privacy Policy outlines the measures we take to protect your data, as well as your rights and choices regarding the collection, use, and disclosure of your information. By using our website, you agree to the terms outlined in this Privacy Policy.

The information we collect

In order to provide our users with the best possible sports betting experience, we collect a variety of personal and non-personal information. The types of data we collect include:

  • Personal Information: This includes data such as your name, date of birth, email address, phone number, and residential address. We collect this information during the registration process and when updating your account details.
  • Transactional Information: We collect information related to your transactions on our website, including deposits, withdrawals, and betting activities.
  • Technical Information: We gather data about your device and internet connection, including your IP address, browser type, and operating system.
  • Usage Information: This includes information on how you use our website, such as pages visited, time spent on the site, and actions taken.

Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience, provide personalized content, and analyze site usage.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Provide and maintain our services, ensuring that our website functions properly and meets your needs.
  • Verify your identity and age, in compliance with legal and regulatory requirements.
  • Process transactions, including deposits, withdrawals, and bets.
  • Communicate with you regarding promotions, updates, and important information related to your account.
  • Analyze and improve our website’s performance, ensuring that we deliver an optimal user experience.
  • Protect the security and integrity of our website, as well as to prevent and detect fraud or other illegal activities.
  • Comply with legal and regulatory obligations.

Sharing Your Information

We take the privacy of your information seriously and only share your data with third parties under certain circumstances, such as:

  • When required by law or to comply with legal processes.
  • With trusted service providers who assist us in operating our website and providing our services, subject to strict confidentiality agreements.
  • In the event of a business transfer, merger, or acquisition, where your information may be transferred to a new entity.
  • With your consent or when you have explicitly instructed us to share your information.

Protecting Your Information

We implement a variety of security measures to safeguard your personal information, including SSL encryption, secure servers, and strict access controls. While we strive to protect your data, no security measures can guarantee absolute protection. As a result, we encourage users to take precautions to safeguard their personal information, such as using strong passwords and enabling two-factor authentication.

Your Rights and Choices

As a user of our website, you have certain rights and choices regarding your personal information:

  • Access: You have the right to access and review the personal information we hold about you.
  • Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.
  • Deletion: Under certain circumstances, you may request the deletion of your personal information.
  • Restriction: You can request a restriction on the processing of your personal information.
  • Objection: You have the right to object to the processing of your personal information if you believe it is being used for purposes other than those for which it was initially collected.
  • Data Portability: You have the right to request that we provide you with a copy of your personal information in a commonly used, machine-readable format so that you can transfer it to another service provider.
  • Withdraw Consent: If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, please note that this will not affect the lawfulness of the processing carried out before the withdrawal of consent.

To exercise any of these rights, please contact our customer support team, and we will be happy to assist you.

Third-Party Links

Our website may contain links to third-party websites, which are not governed by our Privacy Policy. We encourage users to review the privacy policies of any third-party websites they visit, as we are not responsible for the content or privacy practices of these external sites.

Changes to Our Privacy Policy

We may occasionally update our Privacy Policy to reflect changes in our practices or applicable laws and regulations. Any changes to the Privacy Policy will be posted on our website, and we encourage users to review the updated policy regularly to stay informed about how we collect, use, and protect their personal information.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please do not hesitate to contact our customer support team. We are committed to ensuring that your privacy is protected and will do our best to address any concerns you may have.

By offering a comprehensive Privacy Policy, 9Wickets aims to provide users with a secure and trustworthy sports betting experience. Our commitment to protecting your personal information, combined with our dedication to delivering exceptional customer service, makes us the go-to choice for sports betting enthusiasts in Bangladesh and India.